Willow

Willow, you came into my life one day, you were happy & oh so smart!!

You were my constant companion, loyal & loving from the start.

You brought so much love & laughter, into my home,

With you sitting by my side I never felt alone.

Now you have left me,

It’s almost more than I can bear,

The house seems so empty,

Without you standing there.

You no longer greet me,

As I walk through the door.

You’re not there to make me laugh and smile anymore.

So for now, I need time to mourn, & my broken heart to mend.

Some I hear say, “it’s just a dog”,

I know I have lost my faithful friend.

You were the best companion,

So playful loving and true,

My heart will always wear the pawprints left behind by you.

XXX

Harley

Firstly thank you so much for being just amazing at helping us to send Harley off with dignity and so peacefully. 

He was such a big part of our lives for nearly 13 years and letting him go was the hardest thing I’ve ever done. But you helped us do that so beautifully with such care we couldn’t have asked for anything better. He is still so very missed but we are forever greatful to have had your help. 

Taboo

We adopted Taboo nearly 17 years ago when she was just 12 weeks old. She was the most loving cat who always greeted us at the door and followed us everywhere. Loving her was very easy. She was special. 

On the 23rd I made the most heart breaking decision. I reached out to Mark and on the 24th we said our goodbyes . Mark was not our vet but treated us as if he was. I can’t thank him enough for making it as peaceful as it could be. We was not rushed and he was very caring. 

Run free little one. 

Ruby

Ruby was just a beautiful and gentle soul, even though we only had her for 3 years she was a huge part of our lives. She helped to change minds and perceptions of her breed. She loved everyone and everything - apart from squirrels, she would warn us of the dangerous hedgehogs on her nightly hedgehog patrols in the garden, she sunbathed the most I’ve ever known a dog to sunbathe, the happy howls were something to behold. We miss her all the time and will miss her forever more. Sleep tight ruben mcdubens, I hope you’re getting all the snacky snacks! 

Murphy

Hi Mark,

We’ve prepared a few words in memory of Murphy, thanks again for everything you did for Murphy over the years.
“Murphy was a mild mannered, loving dog. Who enjoyed nothing more than going on long walks, chasing squirrels and laying by the fire. 

He will be deeply missed by all of his family whom he was a key part of for 15 years. 

We are all very grateful to Mark for his care and kindness shown to Murphy. Not just near the end but also in the past when he broke his leg. Marks home visits were invaluable for keeping Murphy calm and relaxed during this time.”

Bella

Bella came to live with us nearly 12 years ago when she was 2 or 3 years old. Coming from Three Counties Dog Rescue, we had limited information about Bella’s life prior to us knowing her. That never bothered us, and she very quickly became part of our family. As our first dog, she taught us so much and went through so many life experiences with us. With Bella we discovered all the walks around our village and beyond, and she gave us so much happiness and joy. On every holiday she came with us, and explored everything she could. Bella loved a castle ruin, and would climb and investigate absolutely everything. Always with a ball in her mouth, Bella loved to chase a well thrown ball. Somehow, they also seemed to end up under the tv cabinet, or the sideboard which a human then needed to find. Our home is empty without her, she was always by our sides and a constant companion. Without her our hearts are broken, but we are so grateful for all the wonderful memories.

We found out at the start of December that Bella had developed lung cancer. It was found by accident during investigations for suspected laryngeal paralysis. It was a shock, as Bella was acting like her usual self. Knowing the prognosis, we made the decision to contact Mark and the team. We knew that the hardest decision you have to make would need to be made at some point soon. We also knew that Bella would want to be at home with her family around her. Shelley explained everything to us, and helped us get everything in place. We had an amazing Christmas with Bella, she ate her own special lunch, and was still playing with her ball even the day before things changed. On the 28th December 2024 we knew that Bella needed us to make that decision. We contacted Mark, and he guided us through. We can’t thank you enough for everything you did on that day. Thanks to you, Bella could stay at home and her passing was incredibly peaceful, surrounded by her family. We will be forever grateful to you all, and the team at Lakeview Pet Crematorium.

Olly

We would like to say a massive thank you to Mark and the team for their support through this difficult time.  Our Olly was 14 ½ years old and had been in our family since we rescued him at 11 months old.  True little character and typical Border. 

Mark came to our home to enable us to say farewell in the comfort of the surroundings Olly knew.  Our little monkey who we miss terribly and has left pawprints on our hearts forever.  Sleep well our boy. Xxx

Bean

Bean.  8/8/08 - 4/11/24

I just wanted to say a huge thank you to Sarah who was amazing to Bean, myself and my daughter Cody at an incredibly sad and difficult time for us in November .

Bean turned up on our doorstep whilst we lived abroad 16 years ago and decided to stay .

We moved back 10 years ago with Bean and his 2  brothers both rescue dogs .Jake and Jack. Sadly we lost Jake 6 years ago .

Bean had a lovely life and had many adventures but he did think he was a dog and did all the things Jake and Jack did, he used to sit at the door to go out and come in. He was an amazing boy and we miss him terribly. You will never be forgotten.R.I.P. Bean

Julie ,Cody and Jack xxx

Oppo

My beloved friend Oppo. Thank you for your kindness at this very sad time. He is so missed.

Oscar

We would like to say thank you. For us being able to say goodbye, in the comfort of our own home, with Oscar on his favourite blanket. He got to the very good age of 16, he was very much loved by everyone that met him, and we feel lost without him. He’s left us feeling empty, but with many good and funny memories of him, that will last forever. Forever in our Hearts Oscar xxx

Eddie

Thank you Mark for coming out on the day of my call despite my being an unregistered client.

I cannot believe what a beautiful euthanasia experience it was. Eddie was completely relaxed by my side whilst you did 'the deed'.  Everything was unhurried and it was  nice to meet you despite the sad situation.

Eddie was a lovely natured boy and there is a horrid void on the settee where he always laid by my side. He'll never be forgotten.

Lindy

To Mark,

Thank you ever so much for today, you were amazing despite the sad circumstances. 

I wasn’t sure how you wanted the photos for your memorial wall. I have a few photos here of Lindy over the years and a little statement to go with them.

‘Lindy had been with us for 12 years, initially serving as a gun dog for my grandad before we lost him and eventually she retired and became a companion for my nan. Although everyone says their dogs are the best but Lindy was and will always be the most well behaved and loving companion we could have had and today the world has lost another great soul. She will be sorely missed.’

Yours H

Ruby

Our very loyal Golden Retriever, Ruby, joined our family nearly 13 years ago at 8 weeks old. From day 1, she was totally spoilt and loved by her human Dad, Mum, brother and sister. She was always there to greet us when we came in the front door, always looking at us in disgust when leaving through the front door and always  by our sides whenever she could smell our food! Ruby holds a very special place in our family hearts. She was always such a big part of our daily lives and will be missed forever!  RIP beautiful girl!

When our Ruby suddenly became very unwell, we knew it was the right time to have to say goodbye. After having such a horrific time saying goodbye to our previous dog, Mark was recommended to us by friends. Mark is a truly compassionate guy, who guided and supported us through the whole process, step by step in our own time. Our sincere thanks to Mark, Rebecca and the team. 

Candy

Just wanted to say a huge thank you x

Yesterday was a day we’ve been dreading for a while but with Mark by our side we had nothing to fear.

Mark you made us all feel calm at a very sad moment in our lives.

Candy knew she was in safe caring hands and slowly slipped away.

You gave us your love and expertise which is priceless.

All our love

Roly

Thankyou for your email and for helping us all say good bye to our Roly boxer mastiff cross he was from wansford dog rescue we took him in from ross to train and decided to keep him so glad we did he became such a awesome dog and a exception to his breeds, he's left an empty spot as he had such a character kept us all in check even his brother Champ who has been soo quiet since  . Thankyou for the card and kind words .We will recommend you all.

Alfie

We made the difficult decision to let Alfie go on the 27th August and I can’t thank Mark enough for guiding us through step by step. Our beautiful boy passed away peacefully and calmly knowing we were with him and whilst he was having a little snore.

Our home misses Alfie’s impatient and mischievous ways. We keep looking for him.  To not have Alfie around after 14 yrs is something I don’t think we will get used to.  Our hearts are broken and we are forever grateful to have had him in our lives.  We miss him so much.  Although we do have some comfort now that he’s home with us. 

Thank you Mark for the card, paw print ( that started me crying again) and seedlings. 

Forever grateful

Tina,Ben & Gracie xx

Jess

"Jess you were our favourite Hello and our hardest goodbye"

Laser

Rewind 13 years and picture a 5 month old, gangly tan and brown lurcher jumping between sofas whilst peeing like a crazy kangaroo - that's the day Lazer came home and my life was changed for the better..... The best. 

They say that a dog is a man's best friend and it could not be more true. Lazer was my partner in crime, my companion, confidant and my boy. He was my centre of gravity and my focus from that crazy day was to give him the best, comfiest and most loving life possible. 

It's hard to describe the connection we had, but our souls were intertwined, his character was unmissable, a huge personality and the biggest heart. We went through all sorts and he was always by my side, ready to cuddle and just show unconditional love. I think it's fair to say I might not be here today if it wasn't for him, I'm grateful for everyday I got to spend with him, every goofy thing he did that will forever be in my memory and all the joy he brought to my life. I will miss the zoomies, the roaching, the bed hogging and even the begging. He taught me patience, love and kindness and although it breaks my heart that I'll never get another greeting from him or get to give him a cuddle, or smooch his snoot whilst he sleeps, I know he's at peace and comfortable. 

Lazers illness came on unexpected and swift, he sadly struggled to walk and was in tremendous pain. Making the decision to let him go over the rainbow bridge is probably the hardest one I've had to make but he deserved to not have to suffer and to go whilst he could still enjoy some of the finer things in life, comfortable at home with his dad. 

Mark and the team were excellent from the very offset from the initial call for help to every step along the way. When mark arrived I could instantly sense his compassion and empathy. Mark provided me and Lazer with a safe space to embrace the loss we were both suffering, he was kind and calm, he helped me understand what to expect and helped me make sure that my boys last moments were at home where we have so many memories, where he could be comfortable on his dad's bed, wrapped in my arms on my lap. He passed hearing my voice and feeling my strokes and I can't thank mark and the team enough for taking away his pain and helping him cross the rainbow bridge to peace and happiness. 

I feel eternally blessed and lucky to have shared so much of my life with my boy and grateful for all of the joyous memories he's given me. He will always be loved and never forgotten .

Thank you.

Liam and Laze

Jess

My beloved Jess came into my life 11 years ago when I needed it most. She helped me to bear the pain of grief. She taught me that animals have souls, they have emotions and intelligence. She had the gentlest, most pure soul. She spoke with her brown, expressive eyes and gave so much unconditional love.  A cuddle, a play with a ball or rope was what she loved. I had never known such a giving, unselfish, pure love.

In her last week she was in the vets every day for tests and treatment and she begged me not to leave her, it was heartbreaking for her and for me. When it was clear that she wasn't going to recover, I knew that I couldn't let her suffer any longer. I had to accept that I had to let her go.

I could not take her back to the vets because she would think that I was going to leave her again and I wanted her final moments to be peaceful and calm.

Luckily I was given Mark's name and number. He was so supportive, gentle and calm. I couldn't have wished for a more fitting goodbye. I got a lovely card and paw print.

I don't know how long this pain will last but I delay coming home because I miss that wonderful greeting from Jess so much.

Casey

I don’t really know where to start and how to thank Mark enough.

On the 4 th April it was with a heavy heart and many tears now time to say goodbye to Casey our beloved family member and best friend of the past 14.5 years.

Casey was comforted by her best friend Lilly and our family who loved her so much. She filled our lives with daily joy, and all she ever really needed was lots of cuddles and love, food, and long walks in the woods. We keep with us many fond memories of Casey, from day to day company, holidays as a family with her just chilling, walking, and the odd pub lunch where she would enjoy a chip, crisp and a cool drink of water. She was one in a million and we miss her every day.

Having met Mark for the first time there was immediately a sincere presence of compassion and empathy, and he discussed everything in detail in a warm caring way which immediately reassured us all we were making the correct decision, albeit possibly one of the hardest we have had to make.

Mark was so calm, and nothing felt rushed or pressured. He was explaining how everything would work and gave us ample family quiet time after the passing to say goodbye to Casey before she was wrapped delicately in a blanket like a sleeping puppy and was carefully taken to Marks car.

We knew she was in safe hands, now at peace and Mark would take great care of her. 

The compassion and empathy shown not just on the day but in the following days when Mark returned with her ashes along with a card, some forget me not seeds, and a paw print which is framed and sits in pride of place in our home. Thank you to Mark, Rebecca, and Shelley.

I will always be so grateful to Mark for making her last few moments so peaceful and would certainly recommend to people facing similar decisions.

Thank you for everything.