Just wanted to say a huge thank you x
Yesterday was a day we’ve been dreading for a while but with Mark by our side we had nothing to fear.
Mark you made us all feel calm at a very sad moment in our lives.
Candy knew she was in safe caring hands and slowly slipped away.
You gave us your love and expertise which is priceless.
All our love
Thankyou for your email and for helping us all say good bye to our Roly boxer mastiff cross he was from wansford dog rescue we took him in from ross to train and decided to keep him so glad we did he became such a awesome dog and a exception to his breeds, he's left an empty spot as he had such a character kept us all in check even his brother Champ who has been soo quiet since . Thankyou for the card and kind words .We will recommend you all.
We made the difficult decision to let Alfie go on the 27th August and I can’t thank Mark enough for guiding us through step by step. Our beautiful boy passed away peacefully and calmly knowing we were with him and whilst he was having a little snore.
Our home misses Alfie’s impatient and mischievous ways. We keep looking for him. To not have Alfie around after 14 yrs is something I don’t think we will get used to. Our hearts are broken and we are forever grateful to have had him in our lives. We miss him so much. Although we do have some comfort now that he’s home with us.
Thank you Mark for the card, paw print ( that started me crying again) and seedlings.
Forever grateful
Tina,Ben & Gracie xx
"Jess you were our favourite Hello and our hardest goodbye"
Rewind 13 years and picture a 5 month old, gangly tan and brown lurcher jumping between sofas whilst peeing like a crazy kangaroo - that's the day Lazer came home and my life was changed for the better..... The best.
They say that a dog is a man's best friend and it could not be more true. Lazer was my partner in crime, my companion, confidant and my boy. He was my centre of gravity and my focus from that crazy day was to give him the best, comfiest and most loving life possible.
It's hard to describe the connection we had, but our souls were intertwined, his character was unmissable, a huge personality and the biggest heart. We went through all sorts and he was always by my side, ready to cuddle and just show unconditional love. I think it's fair to say I might not be here today if it wasn't for him, I'm grateful for everyday I got to spend with him, every goofy thing he did that will forever be in my memory and all the joy he brought to my life. I will miss the zoomies, the roaching, the bed hogging and even the begging. He taught me patience, love and kindness and although it breaks my heart that I'll never get another greeting from him or get to give him a cuddle, or smooch his snoot whilst he sleeps, I know he's at peace and comfortable.
Lazers illness came on unexpected and swift, he sadly struggled to walk and was in tremendous pain. Making the decision to let him go over the rainbow bridge is probably the hardest one I've had to make but he deserved to not have to suffer and to go whilst he could still enjoy some of the finer things in life, comfortable at home with his dad.
Mark and the team were excellent from the very offset from the initial call for help to every step along the way. When mark arrived I could instantly sense his compassion and empathy. Mark provided me and Lazer with a safe space to embrace the loss we were both suffering, he was kind and calm, he helped me understand what to expect and helped me make sure that my boys last moments were at home where we have so many memories, where he could be comfortable on his dad's bed, wrapped in my arms on my lap. He passed hearing my voice and feeling my strokes and I can't thank mark and the team enough for taking away his pain and helping him cross the rainbow bridge to peace and happiness.
I feel eternally blessed and lucky to have shared so much of my life with my boy and grateful for all of the joyous memories he's given me. He will always be loved and never forgotten .
Thank you.
Liam and Laze
My beloved Jess came into my life 11 years ago when I needed it most. She helped me to bear the pain of grief. She taught me that animals have souls, they have emotions and intelligence. She had the gentlest, most pure soul. She spoke with her brown, expressive eyes and gave so much unconditional love. A cuddle, a play with a ball or rope was what she loved. I had never known such a giving, unselfish, pure love.
In her last week she was in the vets every day for tests and treatment and she begged me not to leave her, it was heartbreaking for her and for me. When it was clear that she wasn't going to recover, I knew that I couldn't let her suffer any longer. I had to accept that I had to let her go.
I could not take her back to the vets because she would think that I was going to leave her again and I wanted her final moments to be peaceful and calm.
Luckily I was given Mark's name and number. He was so supportive, gentle and calm. I couldn't have wished for a more fitting goodbye. I got a lovely card and paw print.
I don't know how long this pain will last but I delay coming home because I miss that wonderful greeting from Jess so much.
I don’t really know where to start and how to thank Mark enough.
On the 4 th April it was with a heavy heart and many tears now time to say goodbye to Casey our beloved family member and best friend of the past 14.5 years.
Casey was comforted by her best friend Lilly and our family who loved her so much. She filled our lives with daily joy, and all she ever really needed was lots of cuddles and love, food, and long walks in the woods. We keep with us many fond memories of Casey, from day to day company, holidays as a family with her just chilling, walking, and the odd pub lunch where she would enjoy a chip, crisp and a cool drink of water. She was one in a million and we miss her every day.
Having met Mark for the first time there was immediately a sincere presence of compassion and empathy, and he discussed everything in detail in a warm caring way which immediately reassured us all we were making the correct decision, albeit possibly one of the hardest we have had to make.
Mark was so calm, and nothing felt rushed or pressured. He was explaining how everything would work and gave us ample family quiet time after the passing to say goodbye to Casey before she was wrapped delicately in a blanket like a sleeping puppy and was carefully taken to Marks car.
We knew she was in safe hands, now at peace and Mark would take great care of her.
The compassion and empathy shown not just on the day but in the following days when Mark returned with her ashes along with a card, some forget me not seeds, and a paw print which is framed and sits in pride of place in our home. Thank you to Mark, Rebecca, and Shelley.
I will always be so grateful to Mark for making her last few moments so peaceful and would certainly recommend to people facing similar decisions.
Thank you for everything.
We first saw Oscar in a video from the lady who fostered him in Turkey after he’d been rescued from a grim and overcrowded dog pound. We knew straight away he was going to be our Oscar. He joined us on 29 August 2016 probably about 5 years old, but no-one was too certain. Happy Paws, the fantastic charity that rescued him, asked if we would retain his name as it was the only thing he had he could call his own.
From the start he just fitted into the family. Ralphie and Ada, our other two dogs, took to him straight away. Here are just a few memories. But we’ve got a thousand more besides.
The comforting weight and warmth of his head in your lap as he slept next to you on the settee.
The contentment of sitting beside him on the floor with your arm round his sturdy shoulders.
The sight of him doing the retriever thing of sleeping in the doorway between the kitchen and lounge and then apologising to him if you accidentally kicked him when stepping over him. He never held a grudge though, just a quick glance from his dreamy eyes and he’d flop down again content and comfortable.
The mayhem as Team Temple went bonkers when we came back into the house after our brief trips away to hospital/dentist appointments. With Oscar doing his bounding leaps for joy and Ada and Ralphie whirling around us all. What a team they were together.
That look of sheer devotion as he rested his head on your knees.
The little joyful jig he did as his dinner was being prepared and the clonk he’d give Nicky with his paw to let her know his dinner was on its way.
His patience as you hooked out a chunk of biscuit that had got stuck between his back teeth and cheek and the pleasure he took from munching the fragment you found for him. It usually happened most evenings when he had his bedtime dog biscotti. Homemade dog biscotti made with flour, pumpkin seeds, sunflower seeds and eggs (plus the shells) - Oscar loved them.
His magnificent flag of a tail as he paraded around on his walks. He always seemed so proud to be out and about with us but we were equally proud to be with him.
The pleasure Oscar took from being towelled down when he came in from the garden on a rainy day. So much pleasure he’d go straight back outside so you could do it all over again for him.
That look of contentment as he gazed out across the fields overlooking Chew Valley Lake where we went two or three times a year to visit our elder son and his wife. He loved it there, but thankfully when we got home he never turned his nose up at the view in our small garden.
That little nudge against your legs when he just wanted you to know he’s there - which he always will be.
We have never known a dog so grateful for every bit of human contact that came his way.
Thank you Mark and Rebecca for helping us keep Oscar going quite a bit longer than we had a right to expect. A combination of veterinary skills and Rebecca’s Canine Bowen Therapy did so much to keep Oscar content. Thanks to Shelley too for getting prescriptions sorted out when we’d forgotten to order them in time and keeping everything organised. We are so grateful to have had our dogs looked after by you. When the time came to say goodbye to Oscar, Mark took us gently through the process with such kindness and compassion and then we held our lovely boy as he drifted away.
The smell of him. The sound of him. The feel of him. The warmth of him. The sight of him. The joy of him. The memory of him. Our Oscar who died 11 April 2024.
We had to say goodbye to our wonderful and special baby boy Harry. Harry lightened up our lives, and managed to get me through some very difficult personal difficulties. There is a spot in our hearts, that will never belong to anyone else but Harry.
Our time with Harry was far too short. He was meant to be with us until old age…… an aggressive and rare form of cancer changed our lives forever and almost instantly. We are grateful for the time we’ve been Harry’s parents and it’s been an absolute honour.
We are glad that we have been able to look after Harry’s final moments with the support of Mark, who made sure Harry was comfortable and relaxed in his own bed at home. We are forever grateful for the support you all gave us, and cannot thank Mark enough for making our last moments with Harry so peaceful.
A big thank you! x
Thank you Mark, for not caring about our tears, for talking softly to our Meg and helping her to pass with dignity. We got Meg 13 years ago, 9 weeks old a fluff ball, who only got fluffier every year, together with her staffy brother Harry they fitted into our crazy home. Meg loved to photo bomb family pictures, chase the birds, and scare the postie,( her personal favourite) she brought sunshine on dark days and warmth on cold evenings and more love than we could have ever dreamed. We are comforted knowing that they are both together again where the belly rubs and treats are bountiful
Sadly our beautiful Molly passed away recently. We had Molly when she was three years old and for ten years she has been our constant beloved companion. Molly was a character and always had to have the last word. Thank you Mark for making her passing a less traumatic experience than it could have been and confirming to us we had made the right painful decision that it was time to let her go. Your kindness and compassion were much appreciated. Thank you for your card and the wildflower seeds, another thoughtful gesture.
“We got Darcy initially as a short term foster, as we had two other Rottweilers at the time. Due to her friendly and bouncy nature, she made herself a permanent member of our family. She brought so much joy to our lives in her 10 years with us.
It was a very difficult decision to have her put to sleep following her cancer diagnosis. She was in so much pain and was always very nervous at the vets so we knew we wanted to do this at home. Mark made sure that any questions we had were answered and everyone was put at ease. Darcy was very relaxed and comfortable in her final moments. When we received her ashes, Mark included some forget me not seeds and her paw print which meant so much to us and we are forever grateful.
We know we made the right decision for Darcy and we are comforted that she was happy, comfortable and surrounded by us. We can’t thank Mark enough for making our last moments with her so peaceful. “
Thank you so much
It was with a very heavy heart that I made the decision that it was time to say goodbye to our beautiful Millie just after she celebrated her 14th birthday.
I am so grateful that Mark had been able to take on her care at home and get to know her a few months before.
She had been on a slow decline for about 18 months but still enjoyed her life right up to the end. But eventually there were too many issues and she was struggling. Mark was supportive and kind and made the day so peaceful and showed us all compassion and gave us plenty of time to say goodbye.
I miss her beautiful and loving face greeting me each morning but it was the right decision for her - I just need to face being without her now - she has left a big void in our home.
“Wooster was a one-of-a-kind, special boy. He came to us as a puppy from the Labrador Rescue Trust and we had the absolute pleasure of having him in our lives for 12 and a half years. There was a joy in every moment with Wooster and he gave love unconditionally and generously. Like all labradors he loved food and often got himself into trouble eating schoolbooks, crayons, apples, pot pourri and raiding the dustbins when left unattended for more than 5 minutes!
In the last year (and even the last weeks) of Wooster’s life he had been given a new lease of life by the addition of Jeeves, his baby Cocker Spaniel brother! It was a delight to see him play fight like a big puppy.
The end was quick and a massive shock to our family. Mark and Shelley were respectful, kind, and compassionate and I cannot thank them enough. Nothing was rushed or clinical and Mark was so considerate to our grief and circumstances. Wooster was able to drift away peacefully in his favourite place (his bed!) with his big sister Cookie cuddling him and his chin on my knee. He is gone but will never be forgotten ”
Mieciu, You survived 14 terrible years in a dog shelter just to bring 2 years of happiness to our life.
We rescued Mieciu from one of the worse dog shelter in Poland we didn't had him for long but it was such a privilege to be short part of his journey as watching his change from terrified dog to a house dog was amazing and he never give us anything else than happiness absolutely amazing dog
Dear Mark, I want to express my deepest gratitude for your compassion and care in helping my beloved dog find peace. Your kindness during this difficult time meant a lot to both me and my furry friend. Thank you for your support. Sincerely J
I don’t really know how to thank Mark enough.
I had never met this man but I knew I never wanted to put my dog to sleep in the vets as she hated it there. So I googled a private vets to arrange to have her put to sleep (a decision I know I had to make to put my dog out of pain)
So the 6th of December 2022 mark arrived at my house took his shoes off and had a warm presence about him and clearly had a heart and empathy and just straight away put me at ease. Saffy our 10 year old American bulldog was surrounded by all her toys a nice blanket and all the cards from her past birthdays plus a shell from the first beach she went to as a puppy. Saffy had been down for a couple of weeks but soon sprung up and seemed happy to see Mark. Of course he made a fuss of her and made me feel like I was doing the right thing though at the time it was a blur and so overwhelming.
Mark was so calm and nothing felt rushed or pressured. He was explaining how everything would work and gave us our time to say goodbye to saffy which was so hard especially when it’s your first dog.
I just remember how relieved her face was and so at peace when mark injected her and he said she will have no pain now and will feel so relaxed and know that your all there.
All of her pain and stress in her face went.
He wrapped her so delicately in a blanket like a baby and was carefully placed in the car.
I knew she was in safe hands and he would take care of her.
I think the nicest thing for me was when Mark sent me a card for our loss along with some forget me not seeds, some of saffy’s fur, a paw print and the most beautiful box with her name and ashes in. (Not even her own vets have sent a card to this day) Plus he even gave me a bracket from her tplo surgery she had which was holding her knee together, just another piece of her to cherish.
I will always be so grateful to Mark for making her last few moments so peaceful
and I would always recommend him to anyone and certainly would want him to take care of my future pets. He truly is an amazing human being. Thank you
We adopted Floyd aged 6 in 2015. He'd had a troubled start, in and out of rescue many times and we wanted to offer him his forever home,
It certainly was a challenge to begin with and we had to learn fast how to best manage him.
He was at his happiest being out with Simon, walking in the mountains and amazed us with his drive and strength. We would say he was as tough as old boots!
Over the years he softened and showed us his more vulnerable side as he would insist on a cuddle and lie on your lap (all 22kg of him!) in the evenings.
Mark helped us take good care of him as he grew older and his body began to fail and eventually we came to the day when the the kindest act was to let him go. The hardest decision we had to make and thank you to Mark for his guidance and for taking care of all of us on that day.
Run fast and free over those hills our darling boy, a force of nature we'll never forget.
Floyd March 2009 - December 2023
You made our family complete. You bought so much love and fun into our lives for nearly 15 years. You loved sniffing everything, chasing your toys endlessly and most of all you LOVED FOOD! Having discovered a lump in your belly two Christmases ago, I knew we were on borrowed time, but you kept wagging your tail and following me around. Without you I feel like I've lost my shadow. Mark and Rebecca I cannot thank you enough for the gentle and kind way you supported our heartbreaking decision to let Oscar find his peace. Oscar hated the car, and I could not bear the thought of him being frightened in his final moments. Mark, you were especially respectful and made the hardest day, easier for us all and for this I am eternally grateful
Thank you again
A and A
Our beautiful Mylo.
We would like to say thank you for all the help mark and Rebecca gave mylo.
He had the best treatment, and he loved seeing you both.
Mark, Shelly and Rebecca have been so kind.
From the moment we picked mylo up we loved him, he loved his two girls so much, he grow up with them both.
He was the Most happy friendly dog, he loved seeing people and having a fuss! Especially when there was food around!
He loved his walks and playing with his ball and all his dog friends.
We miss him so so much.
Run free over that rainbow bridge our lovely boy and play with all your friends, till we meet again
Hi Mark I just wanted to thank you again, although it’s been a difficult week for myself having to say goodbye to my boy, I take a little comfort in knowing that after 22 years of loving him that he went in the most peaceful way possible which has helped me so much & I’m so thankful for your professional approach & advice, you are a superb vet who gives compassion towards pet & owner which personally have found difficult to find in a vet in recent years.
Thanks so much
