Milo

Dear Mark, 

Many thanks for bringing Milo’s ashes back yesterday and for the sympathy card, which was a lovely gesture.

We really do appreciate the wonderful care and support that you provided for Milo and for all of us recently. Milo had been a central member of our family for the last 16 years; we all loved him to bits, so his passing was inevitably an emotional time for us. In fact, much more so than I had imagined. We felt particularly fortunate to have found you to help him and us through this difficult time.  The fact that he passed away in his own basket, in his own house and surrounded by his loved ones made for a very peaceful and fitting end to a long and happy life. Your kindness, dedication, professionalism, time and sound advice through that whole process were enormously appreciated.

Thank you again for all your support; we will be sure to recommend you to all of our pet owning friends and, who knows, we may yet have another dog for you to look after one day!

Best wishes,